Privacy Policy

Privacy Policy

Regence Shoes Inc. (hereinafter "Regence Shoes", "we", "us" and "our"), which owns the Acton brand (hereinafter "Regence Shoes-Acton"), would like to inform you of the use that we and Acton collectively make up the information we collect when you visit our website. Accordingly, this Privacy Policy defines how we collect, use, disclose and process the information you provide to us when you use our site.

Personal Information We Collected

When you make a purchase from our online store, we collect the personal information you provide to us, such as your name, mailing address and email address.

We also collect personal information that you provide to us when you fill out an online form to send us questions or comments, for example, to participate in one of our contests or to respond to a survey.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable):

With your permission, we may send you emails about our store, new products and other updates.

Consent

How Do You Get My Consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, track an order, return a purchase, send us questions or comments, enter a contest or respond to a survey, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent and we will give you the opportunity to refuse.

How Can You Withdraw Your Consent?

If after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you can notify us by contacting us at info@regence.ca or by mail. at :

Regence-Acton Footwear
655 Argon Street
Quebec (Quebec)
Canada G2N 2G7.

Disclosure

We may disclose your personal information if required by law or if you violate our General Conditions of Sale and Use.

Shopify

Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell you our services and products.

Your data is stored in Shopify’s data storage system and databases and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways must comply with PCI-DSS, which is enforced by the PCI Security Standards Council, a group governed by companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements enable our shop and our service providers to securely process credit card data.

For more information, please see the Shopify Terms of Service andPrivacy policy.

Klaviyo

Klaviyo is an email marketing platform integrated with Shopify that we use to communicate with our customers. This means that your personal information is also securely disclosed to Klaviyo for the sole purposes of sending you marketing emails and only with your consent.

For more information, see the Klaviyo Privacy Policy .

Services Provided By Third Parties

In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

It is important to recall that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to complete a transaction that requires the services of a third party provider, your information may then be subject to the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information that was used to complete the transaction could be disclosed under the laws of the United States, including the USA PATRIOT Act.

Once you leave our shop website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or by our website’s General Conditions of Sale and Use.

Links:

You may have to leave our website by clicking on certain links on our site. We take no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or inappropriately destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional standards generally accepted by the industry.

Cookies:

Below is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes after the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the location of the visitor) the following day. Calculates the number of shop visits per unique customer.

cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.

_secure_session_id, unique session identifier.

storefront_digest, unique identifier, undefined if the store has a password, it is used to find out whether the current visitor has access.

Age Of Consent

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any person of minor age in your care to use this website.

Modifications to this Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it if there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and Contact Information:

If you wish to access, correct, change or delete any personal information that we have about you, make a complaint, or simply request more information, contact our Privacy Compliance Officer at info@regence.ca or by mail at:

Privacy Officer:

Alexandre Bergeron, CEO
Chaussures Régence
655, rue de l'Argon
Québec (Québec)
Canada G2N 2G7
1 888 412-2866
info@regence.ca

Sezzle is an online payment platform that staggers your single payment into 4, smaller and equal payments, over a period of 6 weeks, interest free. No processing fees are charged as long as each payment is made on time. You only pay for what you ordered!

To do so, select Sezzle as the payment method. Already have a Sezzle account? You can login to it directly and pay. Not registered? Create a new Sezzle account. Once the purchase is approved and the order has been completed, Yellow Shoes will ship your products as with any order. Once you are in the payment stage: you will get your payment schedule (which you will have previously approved) with the amount due and the payment dates.

Although rare, some orders may not be approved. If so, here are some things to consider when using Sezzle:

- The Sezzle system always checks that you have at least 25% of the total amount of the purchase available when the order is placed.
- Generally, Sezzle is less restrictive after an initial period of 6 weeks.
- If you have several orders with pending payments, and/or if the large part of a previous order remains to be paid, paying these amounts off increases the chances that your new order will be approved.
- Reducing the amount of your order (or dividing it into transactions of smaller amounts) can have an impact on the system to get approved
- Adding a bank card or a credit card can help the system to better assess your repayment capacity, which can favorably influence the decision.
- All orders via Sezzle are looked at individually, so if you are not approved for one purchase, this does not mean that you will not be approved for other, future purchases. Contact Sezzle:here

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